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Try OWI on ChatGPTYour instruments are smart. They monitor temperature, pressure, reagent levels, error codes. They know their own health.
But they have no idea whether the operator skipped a validation step, rushed through a review, or approved results without checking them.
When something goes wrong, the support call says "machine is broken." The real cause: a procedural deviation that nobody saw.
OWI monitors operator interactions with your technical software in real-time.
Each action is checked against predefined workflow definitions and expected timing.
Skipped steps, rushed approvals, repeated retries, and procedural shortcuts are flagged immediately.
Alerts, workflow risk scores, drift analytics, and training recommendations are generated automatically.
The OWI Test Lab is a simulated operational environment demonstrating workflow deviation detection in a real-time lab calibration scenario.
Four views: fleet overview, workflow replay, procedural drift analytics, and business impact.
Explore the Live SimulationNo login required. Simulated data only.
OWI was created by someone who spent 20+ years developing firmware and operator software for biochemistry analyzers — and who watched operators deviate from correct procedures in every way imaginable.
The workflow models are not generic AI. They encode real operational knowledge: which shortcuts cause downstream failures, which retry patterns indicate a root cause the operator is not seeing, which skipped steps lead to support calls days later.
Rule-based detection. Deterministic. Explainable. Auditable.
Works with existing software. No source code changes required.
We're looking for technical software companies where operator workflow deviations cause real operational cost. If that sounds familiar, let's talk.
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